Do you ship products to my country?
We can ship products to most countries worldwide. Please add the products to your cart and check the available shipping options in your cart.
How long will it take to receive my order after I make the payment?
This will depend on the shipping method you choose.
- DHL/UPS ≈ 1.5 weeks
- Yunexpress ≈ 2-3 weeks
- China Post/4PX/YanWen ≈ 4 weeks
I live in an EU country. Are the product prices inclusive of taxes?
Yes, for EU countries, all our product prices are inclusive of taxes, and you won’t need to go through customs clearance during the shipping process.
What payment methods do you accept?
We accept PayPal and credit card payments.
Can I make a payment via bank transfer?
Sorry, but we don’t accept bank transfers as a payment method currently.
Where do you ship from?
We ship from Shenzhen, China.
Can the hollow clock be charged?
Yes, it can be charged. It has a built-in 1000mAh lithium battery.
What is the battery life of the hollow clock?
The battery life is about 5 days.
Can I manually adjust the time?
Yes, you can manually adjust the time. It may also require manual adjustment when you first use it.